Legal
How Alchemist collects, uses, and protects your information.
01
We collect information you provide directly, such as your name, email, phone number, and business details when you contact us or request a quote.
We also collect limited technical data automatically, including IP address, browser type, and pages visited, through cookies and similar technologies.
02
We use your information to respond to enquiries, process orders, deliver wine to hospitality and professional clients, and communicate about our selections.
We may also use aggregated, non-identifiable data to understand how visitors use the site and improve our service.
03
Our site uses cookies to remember your preferences and understand how the site is used. You can control cookies through your browser settings and via the cookie banner shown on your first visit.
Essential cookies keep the site working. Analytics cookies, where enabled, help us measure usage. You can decline non-essential cookies at any time.
04
We do not sell your personal information. We share data only with service providers who help us operate the business (for example delivery or payment partners), and where required by law.
05
We take reasonable measures to protect your information using secure storage and access controls. No method of transmission over the internet is fully secure, but we strive to protect your data appropriately.
06
You may request access to, correction of, or deletion of your personal data. You may also object to certain processing or withdraw consent at any time.
To exercise these rights, contact us at info@alchemist.mk.
07
As an international wine importer, your information may be processed outside your country of residence. Where this happens, we take steps to ensure equivalent protection of your data.
08
We may update this policy from time to time. The latest version will always be available on this page with the revised date.
Questions about this policy? Write to info@alchemist.mk.
We use cookies to improve your experience and understand how the site is used. See our Privacy Policy.